Client Success Manager starting at $60,000/yr

Come join a company voted one of the best places to work in Cincinnati and enjoy a culture of transparency, engagement, and ownership.  
Intrust-IT is now hiring for a Client Success Manager starting at $60,000/yr. 
What’s in it for you? 
Intrust is an ESOP (Employee Stock Ownership Plan), which has strongly contributed to our culture alongside our open financials. We want our employees to welcome an ownership mindset, and our programs are structured for the long-term effect.  
Some additional items we offer as a result include: 

  • Certification reimbursement  
  • Tuition reimbursement up to $2,000  
  • Quarterly company bonus programs (1-2)  
  • Cell/internet reimbursement up to $200/month  
  • 5% 401k match  
  • PTO that supports work/life balance, and more 

Job Details: 
The Client Success Manager role is accountable for developing and maintaining strong, mutually beneficial strategic relationships with our Complete Care Clients. This is done through regular meetings with Clients’ decision makers, understanding their IT-related business needs and concerns, and providing guidance on how to get the most out of their IT environment and our services. 

  • Minimum 3 years of experience in the MSP industry in technical service delivery or account management role(s).  
  • A positive, supportive orientation toward colleagues, clients, and vendors. 
  • A people person with excellent communication and interpersonal skills.  
  • The ability to balance the needs of customers and vendors with those of the company and our staff. 
  • A drive to embrace collaboration with others and the ability to shift gears at a moment’s notice. 
  • A passion for the quality of your work that demonstrates an ownership mindset. 
  • Consistent demonstration of the value of learning by welcoming training, coaching, and feedback. 
  • Ability to effectively prioritize and manage many projects and tasks simultaneously. 

Apply Today! 

If you are hired at Intrust and determine in the first 30 days that anything you are told about the job is not true and that it isn’t the place for you, then we pay you a $2,500 bonus to quit. That’s right: $2,500 to just walk out the door.  
So, if this sounds like the place you want to work, don’t wait any longer. Apply today! 

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